Privacy Policy

Effective Date: December 10, 2024


At Javantik, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using our platform, you consent to the collection and use of your data as outlined in this policy. Please read this Privacy Policy carefully to understand how we handle your information.

Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Data: This is information that identifies you, such as your name, email address, phone number, and payment information. This data is necessary for processing ticket purchases and communicating with you.
• Usage Data: This includes information automatically collected from your interactions with our website, like IP addresses, browser type, pages visited, and time spent on our site. This helps us analyze trends and improve our services.
• Cookies: We use cookies to personalize your experience and track website usage. Cookies are small files stored on your device. You can configure your browser to refuse all cookies, but this may limit some features of our site.

How We Use Your Data

We use your personal data for the following purposes:

• To process ticket purchases and provide event-related information.
• To send you newsletters, marketing materials, and updates on events that may interest you (you can opt out at any time).
• To improve the functionality of our website and customer experience.
• To analyze how our website is used and resolve any issues that may arise.


Data Protection Rights

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You may update or correct any inaccurate information.
• Deletion: You can request the deletion of your personal data, subject to certain conditions.
• Objection: You have the right to object to our processing of your data.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: You can withdraw your consent for us to process your data at any time.

For any of these requests, please contact us at [email protected].

Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Service Providers

We may work with third-party service providers to help us deliver our services (e.g., payment processors). These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

• To comply with legal obligations or protect the rights, property, or safety of Javantik, our users, or others.
• If required by law enforcement or government authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze site usage.

Examples of cookies we use:

• Session Cookies to keep you logged in.
• Preference Cookies to remember your preferences.
• Security Cookies to ensure the safety of your account.

You can configure your browser to reject cookies, but this may affect your user experience on our site.

Payment Processing

When you purchase tickets, we use third-party payment processors like Stripe to handle payment transactions. We do not store your payment details; these are securely processed by our payment partners.

For more information, you can review Stripe's privacy policy here.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website. The revised policy will be effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach us at:

• By email: [email protected]
• By visiting our customer service page: www.javantik.com/contact